Terms of Service
Last updated: 5 October 2026
1. Definitions
- “We”, “us”, “Orbixa”: Orbixa Technologies Ltd, registered in England and Wales (company number 16519488).
- “Service” or “Leva”: the Leva platform and any related software, content and support we provide.
- “Customer”, “you”: the business that creates an account, and anyone it authorises to use the Service.
- “Customer Data”: data you or your users submit to the Service, or that the Service collects on your behalf.
- “Outputs”: content the Service generates for you.
- “DPA”: our data processing agreement, which forms part of these Terms where we process personal data on your behalf.
2. Acceptance
By creating an account or using the Service you agree to these Terms on behalf of your business. You confirm that you use the Service for business purposes and have authority to bind your business. If you do not agree, do not use the Service.
3. The Service
Leva is a business operations platform in which AI agents prepare and carry out work you configure. Material actions require your approval. We may change, improve or withdraw features from time to time and will give reasonable notice of changes that materially reduce the Service.
4. Accounts and acceptable use
You are responsible for keeping your login details secure, for all activity under your account, and for making sure the data you provide is accurate and lawful.
You will not use the Service to: send spam or unlawful communications; harass, defame or harm anyone; breach data protection, privacy, consumer, advertising or marketing law; create misleading, fraudulent or unlawful content; infringe anyone's rights; or interfere with, reverse engineer or circumvent the security, rate limits or usage controls of the Service. You are responsible for anything you approve, publish or send using the Service, and for complying with the terms of any third-party platform you connect.
5. Customer Data and data protection
You own Customer Data. You give us a limited licence to host, process and use it only to provide, secure and support the Service. Our handling of personal data is described in our Privacy Policy. Where we process personal data on your behalf, we do so as your processor under the DPA, and you are responsible for having a lawful basis for that data and for giving any notices required.
Regional terms. For customers in the European Economic Area, the DPA incorporates the EU Standard Contractual Clauses for transfers of personal data. For customers in the United States, we act as your service provider under the DPA, which includes the service-provider terms required by the California Consumer Privacy Act as amended by the California Privacy Rights Act.
6. Fees
Some charges are approved by you action by action. Others are incurred automatically as the Service operates, within the plan, budget, autonomy and top-up settings you choose, which you can change at any time. A summary of your charges is available in your account. Subscriptions renew automatically until cancelled. Fees are exclusive of VAT and other taxes unless stated. Credits that have been used are non-refundable, and unused credits end when your account ends unless your plan says otherwise. We may suspend the Service if fees are overdue.
7. Intellectual property and licence
We own the Service and all rights in it. Subject to these Terms and payment of fees, we grant you a non-exclusive, non-transferable right to use the Service for your internal business purposes during your subscription. As between you and us, you own the Outputs generated for you, and you are responsible for checking that your use of them is lawful. You give us a licence to use feedback you provide to improve the Service.
8. Confidentiality
Each party will keep the other's confidential information confidential and use it only to perform these Terms, except where disclosure is required by law. This does not apply to information that is or becomes public through no fault of the receiving party.
9. Warranties and AI outputs
We will provide the Service with reasonable skill and care. Otherwise, and to the extent the law allows, the Service is provided “as is” and we exclude all other warranties, including fitness for a particular purpose. AI-generated Outputs may be inaccurate or incomplete; you must review them before you approve, publish or rely on them.
10. Limitation of liability
Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or anything else that cannot be limited by law. Subject to that, neither party is liable for indirect or consequential loss, or for loss of profits, revenue, goodwill or data, and our total liability arising out of or in connection with these Terms is limited to the fees you paid us in the 12 months prior to the claim.
11. Indemnity
You will indemnify us against claims by third parties arising from Customer Data, from content you approve, publish or send using the Service, or from your breach of these Terms or of applicable law.
12. Suspension and termination
You may cancel at any time; cancellation takes effect at the end of the current billing period. We may suspend or end your access if you materially breach these Terms, if fees are unpaid, or if needed to protect the Service or others. After termination we delete Customer Data as described in our Privacy Policy. Sections that by their nature should survive termination will survive.
13. Changes to these Terms
We may update these Terms. We will give at least 30 days' notice of material changes by email or in the app. If you continue to use the Service after a change takes effect, the updated Terms apply.
14. Governing law
These Terms and any dispute arising from them are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.
Contact
Orbixa Technologies Ltd
22 - 28 Willow Street, Accrington, Lancashire, BB5 1LP
Registered in England and Wales: company number 16519488
Email: